Shipping policy

Shipping Policy

Processing Time

We aim to process and dispatch all orders within 1–3 working days (Monday–Friday, excluding bank holidays).
You’ll receive a confirmation email once your order has been shipped.

UK Delivery

• Standard Delivery: 2–4 working days

• Express / Next Day: 1–2 working days (if selected at checkout)

Delivery times are estimates and may vary during busy periods or due to courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your order and chosen delivery option.
Cards £2 - Royal Mail

Incorrect Addresses

Please double-check your shipping details before placing your order. We can’t guarantee changes once an order has been dispatched.

Lost or Delayed Orders

If your order hasn’t arrived within 7 working days (UK), please contact us at [your email] and we’ll be happy to help.

Damaged Items

If your order arrives damaged, please email us within 48 hours of delivery with photos so we can resolve the issue quickly.